Lignter, Donald E.

Basics of health care performance improvement : a lean Six Sigma approach. / Donald E. Lighter. - Estados Unidos : Burlington, M.A., 2013. - x, 339 páginas : ilustraciones ; 23 cm.

Incluye índice temático

Why is performance improvement the "big new thing"? -- Define phase tools -- Measure phase tools -- Analyze phase tools -- Improve phase tools -- Control phase tools -- LSS case studies in health care -- DMAIC in an era of reform

9780763772147 0763772143


Atención médica--Control de calidad

610.6 / L723b