Administración de servicios : estrategias de marketing, operaciones y recursos humanos / Christopher Lovelock [y otros] ; traducción Miguel Angel Sánchez Carrión, Pilar Mascaró Sacristán ; editora Marisa de Anta.
Material type:
TextLanguage: Spanish Original language: English Publication details: Mexico : Pearson Educación, c2004.Description: xvii, 741 páginas : ilustraciones, diagramas ; 26 cmISBN: - 9702603889
- 658.8 A238a 22
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| Item type | Home library | Collection | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
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Bogotá/Gestión Administrativa | General | 658.8 A238a (Browse shelf(Opens below)) | Ej. 1 | Available | 119303014800 | |
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Bogotá/Mercados Logística | General | 658.8 A238a (Browse shelf(Opens below)) | Ej. 1 | Available | 119303006986 | |
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Bogotá/Metrología y Gestión | General | 658.8 A238a (Browse shelf(Opens below)) | Ej. 1 | Available | 119211014068 | |
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Bogotá/Servicios Financieros | General | 658.8 A238a (Browse shelf(Opens below)) | Ej. 2 | Available | 119303019125 | |
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Bogotá/Servicios Financieros | General | 658.8 A238a (Browse shelf(Opens below)) | Ej. 1 | Available | 119303019121 | |
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Valle/Tuluá | General | 658.8 A238a (Browse shelf(Opens below)) | Ej. 1 | Available | 769125000357 |
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Services marketing
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